Good afternoon Yvette February 13, 2008 5:01 PM
Hope all is well with you.
Just letting you know that I received the parcel today - amazingly quick, fantastic service - thank you.
If you do manage to get any more of the lapel badges, IHC1016 (the IH logo on a white background), in stock, please let me know as I would still like a couple. Again, many thanks for your excellent service.
Best regards
Martin - (from England)
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Sent: Thursday, December 13, 2007 2:38 PM
Hi Yvette
You know I actually called. . .yesterday and ordered it over the phone, and I actually got a couple other things! I had two nice gentlemen help me John and Bill and they took care of it for me. I talked to Bill today and he got my credit card information and he said that he was going to send it all out today….I guess I forgot to ask but I should get that before Christmas right? I HOPE SO! So please pass along the good word that you guys do and great job and really know how to take care of your customers!!!!!
Happy Holidays!
Thanks
Angela from Iowa
Yvette,
Oh this will be such a big help! Thank you so much! Yes please pass the word on how you guys do such a great job. You have truly made the holiday a lot better for me and my family! What a load off my shoulders!
Thanks again!
Angela
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The bagger arrived today. My husband is taking off Friday to try it out. THANKS. I'll recommend you to everyone who needs this type equipment. I would like to contact you for all my needs with my Cub Cadet zero turn lawn mower (that is if you carry the parts) Please let me know. You were more than helpful and really saved the day for me. I've been trying to get this part for 3 months now. Thank you for being so professional and helpful.
Kaci (from Lexington, South Carolina) |
| I just wanted to say that I ordered suspenders yesterday over the phone and received them the next day. Bill took my order and was very friendly and I felt comfortable being able to make the transaction over the phone. I appreciate the fast shipping because it is a gift I need to have in the next four days. So thank you all so much and have a Happy Holiday!!
Kimberly (from Hamilton, Ohio)
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Tim-
I wanted to give you feedback on the Cub Cadet 3186 that I bought from you and Alderman's subsequently rebuilt. It runs great! No oil consumption or smoke. I really appreciate you and the Alderman's team standing behind your product and doing the right thing for the customer. You now have a loyal customer in Holland, MI.
Thanks again for your support.
Mike - from Holland, MI |
Good Morning, Tim
I am very sorry for all of the e-mails. I figure these are easier for you to answer at your leisure. I am not going to be a pesky customer by any means.
I mowed my 1.5 acre lawn, and this is by far the best mower I have ever used. I love the cut and the power steering. My wife loves the single pedal and ergonomics. I would say the cut is on par with the 4110JD I borrowed a few times. Actually the smaller steering radius makes it easier to handle. The BX[1500] is almost a perfect size.
We just got done with a 23hp gas Craftsman Garden tractor and this mower is 50 times better. I know that I am not comparing apples to apples, but I was worried about such a little diesel. The 15hp diesel is infinitely better than that 23hp gas engine with a 48 deck. I was worried that the 15hp diesel would not drive the large deck through my thicker grass, but it is a little monster.....where the other unit bogged and slipped the belt, this thing did not even notice any difference. I am shocked. If the snow blower is on par, I could not be happier. My wife absolutely loves the tractor fit and pass-through operator station.
Thanks for all of your help and the honesty. I cannot believe we did this over the e-mail. It is a testament to your description and honest opinions.
David - from Grand Rapids, MI |
Tim,
Thanks again for your help and patience. . . I will furnish your web site address to my friends who run and restore IH machines. It's a GREAT site. You have been very helpful and courteous.
Kindest regards,
Joseph - Gallatin TN
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Tim bonjour,
J'excuse pour ne pas devoir envoyer le courrier pendant une si longue heure. Ayez trop de travail. Il y a deux mois ont acheté un entraîneur. Un McCormick 323 de 1966 pour 5000 Euros. Il a que 35 chevaux mais pour mes 40 acres il est suffisants pour moi. Bientôt je vous enverrai une photographie de l'entraîneur. Excusez toutes les fois qui envoient des questions pour vous à la réponse.
Grand bonjour pour votre épouse et vos enfants au nom de Jean-Pierre
et de Doris.
Merci et parlez-vous bientôt. JP - (from France) |
Sent to: Parts Department
Your Message Here: Love your web site,we are a fellow CaseIH dealer in Tasmania, Australia. . .we would be interested in purchasing some of your collectiable Farmall items as I heve never seen a lot of these items before. We dont have anything available like this in Australia. Will be in touch.
Regards Dean - Quoiba, Tasmania - Australia |
Sent to: Parts Department
Last May I purchased a new BIG COUNTRY 6X4 from a dealer approximately 30 miles away from here. I have been wanting to get new oil, air and fuel filters for it. I just now called the dealer. This place has been in business for 40 years. Well, I just called and he didn't even know what a BIG COUNTRY was. Quite pathetic.
So now I turn to the internet. Yours was the first click I made and your website is quite impressive. Thanks for your help.
Rick - Warsaw, IN |
Sent to: Sales Department
Great web page. I wish we had a dealer like you in our area. Was looking for a used Cub Cadet shaft drive and found it on your site in a few seconds.
Best of luck in the business.
Paul - Ballston Spa, NY
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Tim
I certainly appreciate your call. I was able (FINALLY) to get the snow blower running. Our snow certainly wasn't what Michigan experienced, but it was a good one for Pennsylvania. I'm glad to know that a Troy-bilt [dealer] cares enough to help out any owner in need. THANKS!
Mungu Akubariki! (Swahili for "God Bless You!")
Tom
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Hi Tim,
Just a quick note to say thanks and seasons greetings! Trailer arrived this AM in mint condition.
Best regards,
Paul - from Nova Scotia
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Brad,
I just wanted to let you know that I recieved my order today! I have not checked to see if everything is all there, but I am sure it is :-) Thanks again....I am sure I will be ording form you again sometime in the future!
Jennifer
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| Recently I purchased a International Pedal Tractor from your company. I was very satisfied with the service and also the tractor. Thank you! I have a new search going on at the present. I am looking for a John Deere 4440 Precision Tractor. Can you help me? I need it for Christmas.
Thanks, Evie
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Brad,
Yes, I mean't to get back to you. The order arrived on Monday 1 December all as requested. Thanks for the calendar it was a nice touch.
Regards - John M. - Inspector - New Zealand Police - Wellington, NZ
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| Thank you so much for being able to get these to me by Christmas! It’s a pleasure doing business with you! Just one more thing. It’s not an order for more items, I just wanted to say thank you for being so pleasant in your email. It’s nice to see the good side of people everyday, but a little more rare when everyone is so stressed out over the holiday preparations. I thank you now, and my Dad will be thankful on Christmas Day!
Merry Christmas! - Sherry from Sturgis, MI
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Bill:
The parts came today. I am very pleased with your service. Better and faster than the local store. Thanks again!
David from Susquehana, PA
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I'm in the Navy in Italy and want to sport a new hat or two but the only thing is [that] I can't get UPS so can you send it by US Postal Service to the following address? (address deleted for privacy)
The ones I want are: IH Logo Patch hat and Alderman's Logo Hat
Thank you very much. - BM2(SW) Howard (from Italy)
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Dear [Brad]:
Thank you so much for the nice jesture concerning the light set. . . again thanks for your kindness in this matter, and I plan again to order more items in the near future.
Thank You!!! Taina
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Brad, 11/17/03
I received my puzzle's today. They are really cute. My husband will really like them. Thank you for your fast service.
Have A Great Day, Denise
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| Thank you, kinda nice knowing right away when the order is placed and shipping. I will be sure to pass this information along to others.
Happy Holidays - Vickie (from Ann Arbor, MI)
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Tim,
Thanks so much for . . . shipping . . . my Cub Cadet snowblower. I can tell that Alderman's is proud of its satisfied customers - and you can certainly count me among them. Your responsiveness and courtesy throughout the sale have been appreciated and refreshing. I hope to do business with you again soon.
David in Illinois
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Dear Brad,
I want to thank you so much for helping me get my order so fast. I just recieved the suspenders today and my husband put them on and got on his tractor and went to work. He is so happy with his suspenders. I will tell everyone about you guys, and thank you again for your business. You did a wonderful job and very fast service. A+++ in my book. GREAT JOB BRAD.
Thanks again, Vicky
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Dear Brad,
I bought this tractor from you because you are a nice young man and showed me just what I needed. |
Hi Brad,
I received the mailbox yesterday. It was in great condition and it will work out wonderful for the wedding. We would eventually like to use it as a real mailbox, but we are afraid that is will get smashed. I think that we will just have to add it my fiancee's IH collection. Thanks for sending it out so quick. I didn't expect it until later this month. It's been a pleasure working with you.
Thank You, Melissa from Wooster, OH |
Good Morning Brad,
We received the items yesterday afternoon. My 4th grade son is putting together his end-of-the-year gift for his teacher. She is the daughter of a John Deere dealer out on the Eastern Colorado plains and Colin's Grandpa is a farmer in Kansas who only uses CaseIH, so they have had a lot of fun with it this year. The items you sent will be put in a flower pot that Colin has painted a 4 wheel CaseIH tractor on. Thank you so much for offering these items over the Internet.
Dawn from Englewood, Colorado
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Hi Brad,
. . .I am dropping a note to you and to let you know I am in receipt of the Case IH2388 Combine. Received in good shape and I am extremely satisfied. Thanks again for your excellent service.
Best Regards, Russ
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Tim,
Always glad to pass on a good deal and good service. I received the unit the next day after you informed me that it was shipped. I've not taken the time to unbox it, so if you don't hear from me, assume everything is in order.
Thanks - Dave from Columbus, OH
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Dear Tim,
Ordered the 721E snow thrower from here in Silver Spring, Maryland, Tuesday. Arrived from Michigan Thursday. Put her together. Started her up. Amazing service. Now I'm ready for anything--or almost anything--the snow gods can throw at me. I can throw it right back! Thanks for your help.
Cordially, Kenneth from Maryland
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Tim,
The snow thrower arrived as scheduled. If all goes well, I won't have to use it this year, but I'll certainly be ready for the next storm. Thank you for being so prompt and courteous. I'll be sure to recommend you to anyone who asks.
Ken from New Jersey
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Tim:
Thank you for handling this transaction in such a pleasant, helpful, efficient, and courteous way. I was surprised to see that the loading dock is only 6 miles from my house. The weather forecast for Thursday/Friday sounds like more snow on the way to allow sufficient playtime with this new toy. Thanks again for everything. It was a pleasure doing business with you!
Lynda from Baltimore |
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Tim:
Great advice! Replaced battery cables and she's running like a dream! I now have a contact for advice and for buying parts! Thanks a bunch!
Larry from Virgina
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Hi Brad,
I got my purchase already!! I couldn't believe it. I am so happy with everything. I have your e-mail address in my address book. I am sure I will need it for more purchases.
Thank you so much, Kathy
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Tim,
I received the snowblower today, thanks a bunch. No more shoveling this long driveway.
Wayne from Chicago
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| Thank you Brad. I'm sure my Nephew will love it!!!!!!!!!!!!! |
Brad,
Recieved the TD25 dozer today,and that is NICE!!
Thanks again, Garry |
Tim,
We got the 682 back to our place without any incident. Don obviously knows more about loading, tying, and trailering than I do, so he he loaded and secured it for at the motel; he was a great help...a really nice guy! The tractor is every bit as good as you said; I really am pleased and impressed with it. It was dark when we got home last night, but I unloaded and drove it back and forth along our road anyway. I'm going to go out to the garage and grease it, then start looking for some real work to do.
Thanks so much for all the time you took on this project...I know it was hardly a huge transaction on Alderman's part. I really appreciate the help and especially your willingness to get to Iowa for us...that helped a lot! Thanks again, I love this little tractor, I'll be in touch.
Greg from Minnesota |
Tim:
I told you I'd send you a picture of the bagger you sold me last fall. It worked just great and helped me so much with the clean up this fall. Doing business with you over the internet was very satisfying. I complement you on your service and attention to the little glitches we ran into.
Thanks again. Holiday Blessings on you and yours.
Sincerely, Rick from Wisconsin |
